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Patient Resources

As a Patient of Hackley Community Care, There Are Referral Programs and Services Available to You.

Patient Portal

Interpretation Services

Available upon request (Interprete disponible si usted pide uno) if you are receiving care in any of our service departments, including Community Care Pharmacy.

Si esta en necesidad de nuestros servicios para el cuidado de la salud o tiene alguna duda acerca de alguno de nuestros servicios, porfavor envienos sus preguntas, preocupaciones o comentarios escribiendonos a nuestro correo electronico informacion@hccc-health.org.

Por favor asegurese de incluir su nombre, numero telefonico, el mejor horario para poder contactarle, su correo electronico y sus comentarios. Alguien le estara contactando lo antes posible.

Sliding Fee Scale

Hackley Community Care (HCC) offers a Sliding Fee Scale program which allows patients to pay a reduced fee for most HCC services. This program is based on your family size and income. It is not an insurance plan. To view and print the Sliding Fee Scale application, please click the link to the right. We need an identification and proof of your family income information as shown on the application. At the time of your visit, one of our enrollment specialists will be happy to help you complete the application and answer any questions you may have.

Please call 231-733-6646 with any questions.

PDF: Hackley Community Care SFS Application
PDF: Aplicación para la Escala Móvil de Tarifas

Maternal Infant Health Program (MIHP)

Our Maternal Infant Health staff ensures that pregnant moms experience a healthy pregnancy and successful birth outcomes, with ongoing care and support for both mom and baby. We provide support in our office or in your home, continuing care with your infant as well. Our trained professionals conduct screenings to assess health risks for both mothers and babies, allowing you to partner with the MIHP team in choosing the best care for your family.

MIHP patients receive:

  • Free transportation to medical appointments, WIC, childbirth and parent education classes.
  • Support from experienced health professionals: Registered Nurses, social workers, dietitians, and certified language interpreters.
  • A book to guide you through pregnancy.

If you’re pregnant, you might have questions or concerns about:

  • Prenatal Care
  • Nutrition
  • Transportation
  • Baby Feeding
  • Family Planning
  • Labor & Delivery
  • Childbirth Preparation
  • Housing
  • Daily Living Skills
  • Birth Control

Babies don’t come with instructions. Our MIHP staff can help answer your questions about:

  • Baby Care
  • Immunizations
  • Medical Care
  • Health & Wellness
  • Lead Exposure
  • Growth & Development

MIHP services are open to pregnant women and all infants with Michigan Medicaid Health Insurance residing in Muskegon County.

Grandparents Raising Grandchildren (GRG)

1 in 12 children under 18 are growing up in grand-parent-headed households. Hackley Community Care’s Grandparents Raising Grandchildren Program offers: Support Services, Intergenerational Activities, Parenting Education, and Resource Assistance. The GRG Educational Support Group meets once a year (6-week series) and includes support as well as resource information about Legal issues, Constructive discipline, Financial issues, Community Resources, Coping with adult children

For more information about Grandparents Raising Grandchildren, please contact Callie Sierra at: 231-733-6654.

(Funding for this service is provided in part through the Older Americans Act, The Aging and Adult Services Agency, and Senior Resources of West Michigan).

Care Management Services

This may include referral to specialists and community resources, collaboration and/or coordination of care between other departments within HCC, evaluations and assessments. The goal is to ensure you, the patient achieve quality health outcomes.

Smoking Cessation

These classes are free and will help you to become a non-smoker. Learn what is in cigarette smoke, the 3-link chain of addiction, why you really smoke, your triggers and coping strategies.

Breast & Cervical Cancer Screening Program (BCCCP)

Women 40 years of age and older, may qualify to receive a free mammogram and cervical cancer screen.

Please call Women’s Health Network at 616-632-7283 or 1-888-515-1300 Ext. 7283 to register.

Community Health Workers

Community Health Workers (CHWs) are trained and deployed to assist Medicaid and/or Medicare adult beneficiaries who have two or more chronic conditions and have health and social service needs (such as primary care, housing, food, and transportation).

Outreach & Enrollment Specialist Services for Medicaid and Marketplace Insurance

If you are uninsured and need assistance with applying for health insurance on the Marketplace, please call an Outreach and Enrollment Specialist at 733-6614.

Patient Portal

HCC patients are able to access some of their health record information online at the Follow My Health (FMH) patient portal. Free access to your medical information is available from any computer, tablet or smartphone. You can sign up by clicking here OR You can sign up by clicking the Follow My Health (FMH) link at the top of the page.

Patient Prescription Assistance Program

Offering medications to HCC patients at no cost to patients who qualify. Please call our HCC’s Medication Program Coordinator at 231-737-1335 to learn more.